Interpreting & Translating in over 100 languages Transportation arranged 24 hours a day, 7 days a week Chaperones for consultations, examinations and other medical procedures
Single Source Service Provider Exacta has created a single point of contact to reduce the number of different vendors that our clients have to deal with. Staff can use one referral to book all of our services, call one telephone number to get updates and make changes on all bookings, and finally receive one integrated invoice at the end. We use live operators to answer each and every call and online bookings can be submitted 24/7.
Emphasis on Quality over Quantity Exacta is not the largest language service provider in Canada, but we do feel we are the most complete. Our focus is on providing quality over quantity and providing our customers with a turnkey solution that incorporates our unique blend of services with our knowledgeable experts to help you with each step of the booking process. We believe in making our team available to assist you in every step of the booking including complimentary appointment setup by our interpreters. We strongly believe that if you compare our services and quality, you will clearly see that Exacta offers more value than other language service providers in the industry today.
True Customer Driven Services Exacta does not improve or enhance its services and quality in a vacuum. We work hand in hand with our customers to help with their language service requirements. Most of the new services and features offered by Exacta over the last seven years have been a direct result of customers’ suggestions. With hundreds of clients using Exacta everyday, our customers are our greatest asset. When it comes to service improvements, we actively solicit suggestions from them to make our services superior.
Our staff Exacta ensures that all of our in-house staff are hand-picked language professionals first and then administrators - professionalism and expertise are two qualities that set our staff apart. They also have a strong commitment to our mission, to the quality of their work, and to the clients we serve.
Confidentiality Like all professionals, interpreters and translators are bound to confidentiality. All employees and subcontractors of Exacta sign and adhere to our non-disclosure agreement & code of conduct. We rigorously enforce our corporate policy of absolute client confidentiality. Whether you specify it or not, your work is treated as confidential and discussed with no one. We also shred all paper before we recycle it.
Exacta has implemented its privacy policy in compliance with the Personal Information Protection and Electronics Document Act (PIPEDA). This policy is available for review upon request.
Interpreting & Translating in over 100 languages
